Postal loans service
Although we are based in central London, we aim to provide for the information needs of all BMA members throughout the whole of the UK. In order to achieve this aim we operate a postal loans service where any member can request a book from our collection and we will cover the cost of posting it out to them wherever they are located.
How to request books from us
Books can be requested from us by any of the following methods:
- Via our online catalogue – www.bma.org.uk/catalogue (click on the ‘Sign-in’ button and log in with your BMA website username and password before searching for the items you want and clicking on the ‘Request’ buttons beside each of them)
- By telephone – 020 7383 6625
- By email – firstname.lastname@example.org
The address that books will be sent to
Unless you specify otherwise, we post out the books that you request to the default contact address that the BMA has for you. (This will be the address where your copy of the BMJ or Student BMJ is sent to.)
If you would like your books sent to a different address please provide this when you make your request. We can register an ongoing alternative delivery address for your loan requests (eg a term-time address for student members or a work address for qualified members).
Please include a ‘use until date’ when you provide us with an alternative address so that we will know exactly how long to keep using it for.
How books get sent to you
If the books that you request from us weigh less than 1.5kg we will send them to you by Royal Mail first class post. If the items are over this weight we will send them to you using the BMA courier service, provided by CYC.
Please allow 3 working days for delivery of any items sent to you by courier.
How to return books to us
Each book comes with a return address label. For student members of the BMA this is a reply paid label so posting items back to us is free.
Qualified members of the BMA get a standard return address label and need to pay the return postage costs themselves.
We recommend to all members that they get a 'proof of postage' certificate when sending books back to us. You can get these free from any Post Office.
You can also return books at BMA House, even when the Library is closed.
If you have any queries about our postal loans service please get in touch with us by calling 020 7383 6625 or by email to email@example.com.