You’ll explore the root causes of conflict and work through strategies to resolve them in a way that fosters positive outcomes for all parties involved. By focusing on applicable skills and reflective practices, this session will help you feel more equipped to handle conflict confidently, whether at the individual, team, or organisational level.  

What to expect from the webinar

• The webinar is up to one hour.
• It is taught by a subject matter expert.
• No preparation is needed, just bring a pen and paper if you want to make notes.
• A certificate of attendance will be given for watching the full live webinar.
• The webinar will be recorded and a link sent out when it has ended.

What you will learn

By the end of the webinar you will be able to:

• recognise common conflict triggers and their underlying causes
• assess the benefits and limitations of various conflict resolution approaches
• implement key skills to address conflict constructively within healthcare settings.

Who is this webinar for?

• Free for BMA members
• All doctors and medical students.